In collaboration with the Trauma Medical Director, the Trauma Services Manager provides strategic leadership and administrative direction for the development, constant improvement, and oversight of all aspects of the Trauma Division at Gundersen Health System in congruence with the Resources for the Optimal Care Of the Injured Patient guidelines. The Trauma Services Manager should provide active representation of Gundersen Health System at the State and National level by membership and active participation in national trauma organizations, the State of Wisconsin trauma system committees, and the Regional Trauma Advisory Council. The position also serves as a resource to referring facilities and the Regional Trauma Advisory Council.
- Clinical Activities:
Coordinates management across the continuum of trauma care, which includes the planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients, and serving as a resource for clinical practice.
- Education Responsibilities:
Provide for intra-facility and regional professional staff development, participate in case review, implement practice guidelines, and direct community trauma education and prevention programs
- Performance Improvement:
Monitor clinical processes and outcomes and system issues related to the quality of care provided; develop quality filters, audits and case reviews; identify trends and sentinel events; and help outline remedial actions while maintaining confidentiality. Incorporate TQIP reports into the departmental PI plan.
Manage, as appropriate, the operational, personnel, and financial aspects of the trauma program. Serve as a liason to administration, and represent the trauma program on various hospital and community committees to enhance and foster optimal trauma care
- Supervision of the Trauma Registry:
Supervise collection, coding, scoring, and developing processes for validation of data. Design the registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality
- Consultant and Liaison:
Stabilize the complex network of the many disciplines that work in concert to provide high quality care to patients with trauma. Serve as an internal resource for staff in all departments, and act as a liaison to EMS agencies
Have an active involvement in research projects and the analysis and distribution of findings. Facilitate protocol design for accurate data collection, feedback and analysis
- Community and National Involvement in Trauma Care Systems:
Participate in the development of trauma care systems at the community, state, and national levels
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