In collaboration with the Emergency Services Leadership, the CNO, and the Trauma Medical Director, the Trauma Program Manager will direct the care of trauma patients hospital wide and support the stated mission, vision and values of Medical City Alliance. This role is responsible for the organization of services and systems necessary for a multidisciplinary approach to providing care to injured patients. This role also supports emergency preparedness activities as it relates to the care of trauma patients.
- The Trauma Program Manager (TPM) is responsible for the coordination of the clinical, educational, planning, development, implementation, and evaluation of all components of the Trauma Services Program.
- Collaborates with all healthcare professionals to establish the standards of trauma care, and assures that all are current with ACS and designation requirements from TDH.
- Stabilize the complex network of the many disciplines that work in concert to provide high-quality care to trauma patients.
- Requires contact with patients, families, visitors, unit personal, physicians, and other customers in order to identify and meet customer needs.
- Is responsible for trauma designation program; participates in ED management processes as indicated or delegated by Director; participates with disaster planning / program for department, hospital, community and regional advisory council.
- Collaborates with administration, finance, the business office, and the managed care negotiator to create the trauma billing process.
- Tracks trauma billing and uncompensated trauma care on a monthly basis for reporting to State Registry and for potential reimbursement.
- Coordinate management across the continuum of trauma care, which includes the planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients, and serving as a resource for clinical practice.
- The TPM acts as a resource person and consultant to all patient care areas regarding nursing care, problem solving, identification, and correction of problems as related to the trauma patient.
- Develops, implements, and evaluates the Trauma Performance Improvement Program.
- Constantly evaluates the trauma program PI components and continuum of care standards required to obtain / maintain compliance with designated Level standards.
- Oversees the development and maintenance of the trauma registry through supervising the collection, coding, scoring, analyzing, reporting, and validation of data.
- Assists in obtaining outside medical records for the purpose of complete data entry.
- Distributes data reports in a timely and complete manner to appropriate team members: ED Director, Emergency Medical Director and Trauma Medical Director, Administrators, Texas Department of Health and Human Services (State Registry) and the American College of Surgeons (National Trauma Data Bank) as required.
- The TPM may perform other duties as assigned.
- BSN required
- Masters in Nursing, Healthcare Administration or Business preferred
- Minimum of 5 years nursing experience in the Emergency Department or in Trauma Services inside an acute Trauma care environment.
Licenses, Registrations and / or Certifications:
- Current licensure as a Registered Nurse from Texas Board of Nurse Examiners.
- Current BLS and ACLS certification required from AHA
- Current TNCC required, instructor preferred
- Current ENPC required, instructor preferred
- TCRN preferred
- Trauma registry experience preferred