Trauma Program Performance Improvement Coordinator

St. Luke's University Health Network Published: February 15, 2018
Bethlehem, PA
Job Type


Assists the Trauma Program Medical Director (TPMD) and the Trauma Program Manager (TPM) in improving quality trauma care throughout the continuum. Through collaboration with the Trauma Medical Director and the Trauma Program Manager this individual assists in the execution of Trauma Center operations related to Pennsylvania Trauma Systems Foundation (PTSF) Standards, trauma performance improvement activities, community outreach activities, EMS collaboration, registry data abstraction, and staff education and development activities.

Job Responsibilities

  • Coordinates the Trauma Performance Improvement Program (PIPS) for the hospital in the collaboration with the TPMD and TPM.
  • Maintains the Trauma PI database (POPIMS) to ensure adequate documentation as required by the Pennsylvania Trauma Systems Foundation (PTSF). Ability to produce clear effective reports and to track issues over time.
  • Coordinates and participates in trauma performance improvement forums/committees.
  • Assist in the development, implementation and evaluation of trauma services.
  • Assist the Trauma Program Medical Director and the Trauma Program Manager to evaluate the effectiveness of the Trauma Team and the Trauma Program.
  • Establish and maintain the provision of outstanding customer service as a performance expectation for all trauma staff.
  • Initiate actions, new approaches, policies, and programs to facilitate continual improvement of trauma services.
  • Establish a presence of leadership and collaborates with all departments involved in the care of the trauma patients.
  • Assist in the daily operations of trauma in a systematic manner to improve operational effectiveness and ensure quality of services.
  • Establish a presence in the trauma community on a local, regional and national level.
  • Collaborate with trauma education coordinators in the development, implementation, and evaluation of all trauma education.
  • Collaborate with the Trauma Outreach Coordinator to develop, implement, and monitor a comprehensive injury prevention program suited to all ages to meet the needs of patients, families, staff, and the community.

Job Requirements


Requires sitting for up to seven hours per day, four hours at a time.  Standing for up to four hours per day, one hour at a time.  Walking for up to one hour per day, ten minutes at a time. Continually uses fingers and hands to manipulate objects. Occasionally lift, carry, push, and pull objects weighing up to 25 pounds.  Occasionally requires reaching above shoulder level.  Must have the ability to hear as it relates to normal conversation and to see as it relates to general vision, near vision, peripheral vision, and visual monotony




3-5 years experience in either ER, Critical Care or floor that takes care of trauma patients BA/BS Degree in Nursing, Masters preferred 3-5 years experience and knowledge of trauma systems, management, and quality preferred RN Licensure in PA ACLS/PALS/ATLS-ATCN training


Three to five years related experience in trauma systems, management, quality, and clinical practice.   Strong interpersonal skills.  Demonstrated ability in personnel and resource management.


Day shift, Monday through Friday with weekends as scheduled.  Flexible scheduling as needed.  Day, middle or night shift with varying hours based on the needs of the department.

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